Terms of service

Last Updated: September 26, 2026

Welcome to THE INTEZAAR. By accessing our website, placing an order, or interacting with our services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Unauthorized Orders & Third-Party Liability

  • Identity & Authorization: THE INTEZAAR is not responsible or liable if an order is placed using your name, contact details, address, or payment information by a third party without your consent.

  • Customer Responsibility: You are solely responsible for ensuring the accuracy and security of the personal information provided during checkout.

2. Product Authenticity, Images & Media

  • 100% Real Media: Every product image, video, and promotional ad shown on our website or social media channels represents the 100% real product.

  • Real-Time Video Verification: Due to screen display variations, if you require further satisfaction before ordering, you may contact our customer support via WhatsApp (+92 317 4500755) to request a live, real-time product video. Once an order is confirmed, claims regarding visual mismatches will not be entertained.

3. Limited Stock, Discontinued Items & Pricing

  • Stock Availability: All items are produced in limited quantities. We are not liable for items going out of stock, being discontinued, or price adjustments.

  • Exchanges for Out-of-Stock Items: If you request an exchange for a product that has become out of stock or discontinued, THE INTEZAAR reserves the right to offer an alternative item of equivalent price value. Cash refunds will not be issued under any circumstances.

  • Order Carefully: Customers are strongly advised to check sizes, colors, and product specifications carefully before placing an order.

4. Right to Cancel Orders

  • THE INTEZAAR reserves the absolute right to reject, refuse, or cancel any order at any time, for any reason, without prior notice or explanation.

5. Order Verification, Dispatch & Anti-Spam Policy

  • Confirmation Window: After placing an order, you will receive a phone call or text message/WhatsApp on your provided number within 24 hours.

  • Dispatch Timeline: Once confirmed, orders are dispatched within 48 hours.

  • Unresponsive Customers: If you do not respond to our verification call or message, your order will be delayed or automatically canceled.

  • Strict Legal Action Against Fraud/Spam: Any individual or customer attempting fake orders, fraudulent claims, harassment, or deliberate disruption of our operations will be blacklisted immediately, and strict legal action will be taken against them.

6. Shipping & Delivery Delays

  • Estimated Timelines: All delivery timeframes provided on our site or by representatives (e.g., 3–5 working days) are estimates only, not guaranteed promises. Parcels may arrive earlier or later depending on regional logistics.

  • Courier & External Delays: THE INTEZAAR is strictly not responsible for delivery delays caused by courier companies, weather conditions, public holidays, political situations, or unforeseen emergencies.

7. Intellectual Property & Brand Ownership

  • All content published on intezaar.com—including logos, product titles, descriptions, photography, video clips, and designs—belongs exclusively to THE INTEZAAR.

  • Unauthorized copying, reproduction, or commercial use of our intellectual property by individuals or third-party brands is strictly prohibited and subject to immediate legal prosecution.

8. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any given time without prior announcement. Continued use of our website constitutes your acceptance of the revised terms.

Contact Us

For questions or verification regarding these Terms, contact us at:

  • Email: theintezaar@gmail.com

  • WhatsApp / Phone: +92 317 4500755

  • Address: Shahabpura, Sialkot 51040, Pakistan