Contact information

Have a question about an order, need a live packing video, or want help selecting the perfect piece? The THE INTEZAAR team is here to assist you.

Official Support Channels

  • WhatsApp & Phone: +92 317 4500755 (Available for fast order confirmation, live video requests, and shipping inquiries)

  • Email: theintezaar@gmail.com

  • Instagram: @theintezaar (Follow us for drops, behind-the-scenes content, and styling inspiration)

  • Business Address: Shahabpura, Sialkot 51040, Pakistan

Urgent Issues & Formal Complaints

Important Notice: For any serious matters, damaged parcel reports, formal complaints, or urgent exchange requests, please contact us strictly via Email (theintezaar@gmail.com) or Direct Call / WhatsApp (+92 317 4500755).

Do not rely on Instagram DMs for formal complaints or time-sensitive order issues, as social media messages are not continuously monitored by our management team.

Customer Support Hours

  • Monday – Thursday: 10:00 AM – 8:00 PM (PKT)

  • Friday: 10:00 AM – 1:00 PM (Half-Day Break for Jummah Prayers)

  • Saturday: 10:00 AM – 8:00 PM (PKT)

  • Sunday: Closed (Messages received on Sunday will be answered on the next working day)